Of the customers we help to buy a new washing machine or tumble dryer, most are replacing an existing appliance. When a machine stops working, it’s never a good time. But most people understand appliances don’t go on forever. So long as they have had a ‘good-run’ with a trusty old faithful, people are happy for us to suggest a reliable well-priced replacement.
Typically people swap out their washing machines and tumble dryers every 3-5 years. In this time numerous innovations and features will have been added to machines as manufacturers seek to offer the cleanest clothes, dried to perfection with minimal energy use and maximum enviro-consciousness.
Our job at Ace Electric is to understand what a customer is looking for when they walk through the showroom door, and match them to the best appliance. Sometimes particular short-term offers e.g., half-price installation/removal, extended guarantees/warranties and six-month worth of detergent might help a customer choose between a shortlist of possible appliance solutions. But more often than not, customers are looking for our recommendation based on our knowledge and experience.
Products secure a sale, service secures a relationship
Ace Electric has been supplying washing machines and tumble dryers to households in Fleet (and other towns nearby) for half a century. So, when we say products secure a sale but services secure a relationship; we know that is true. We are part of the Euronics Group (an agent of theirs). The buying power of Euronics means that our independent business can compete on price with the big internet names. But where we score far more highly is our personal and knowledgeable service. Below is one example of over 100 Google Reviews to date:
“An excellent, efficient service provided by Ace Electric just before Christmas. We needed a new washing machine urgently and they fitted our chosen Bosch model, just 2 days before Christmas. We love our new washing machine and would recommend Ace Electric, any time. Amazing service. Thanks.”
Salma Sams
Contact us today
We would far rather than you spoke to us about what you needed, so we can match you up with the most suitable appliance. By all means, look at our website to see the range of washing machines and tumble dryers we have. But it’s only when we know what you need that we can recommend the best overall appliance. Call: 01252 623163 – we look forward to helping you.
